I chose the koodniq platform for an introductory Python course, but I needed help setting up the working environment. The team responded quickly to my questions, clearly explaining how to install the necessary libraries and how to avoid common errors. I appreciate that they didn't promise miraculous results, but guided me step by step, including when I encountered limitations related to software versions. The only aspect that could be improved is communication during weekends – responses come slower. Otherwise, the support was concrete and useful, and the practical exercises helped me better understand control structures.